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In Testing, Assurance & Observability / Service Assurance Use Cases

eSIM Testing: Seamless eSIM Provisioning and Service Validation

Mobileum’s eSIM Testing ensures seamless remote provisioning and global validation with eSIM Multiplexing for location-independent testing across all scenarios.

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eSIM Testing
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Product Overview

What it is...

Assurance for Remote eSIM Provisioning

Mobileum’s eSIM Testing uses eSIM Multiplexing to validate remote SIM provisioning across any geography. It automates end-to-end service quality checks for every downloaded profile and mobile technology—ensuring consistent performance from activation to usage.

and why it matters...

Retain Customers with Reliable Service

With remote SIM provisioning, users expect instant profile switching and reliable roaming. Mobileum helps MNOs reduce churn by enabling multi-profile support, seamless onboarding, and improved customer experience across global networks.

Quick View: How It Works

Industry Challenges

Overcoming eSIM Adoption and Quality Challenges

1
  • Fragmented eSIM deployments complicate global service quality validation
2
  • Manual provisioning tests slow down time-to-market and strain resources
3
  • Lack of real-time visibility leads to undetected service degradation
4
  • Inconsistent user experiences drive churn and impact brand loyalty
Key Product Features

Remote Over-the-Air Services Testing

  • Test all RSP operations
  • Test service Availability and Performance after provisioning
  • Support for both M2M (GSMA SGP.01/02) and Consumer (GSMA SGP.21/22) devices

Integrated Local Profile Assistant 

  • Automates remote SIM management to eliminate manual card swaps and reduce operational workload
  • Supports GSMA SGP.22 standards for seamless profile management and lifecycle operations
  • Enables domestic eSIM provisioning with real-time profile activation and validation.
  • Delivers global eSIM support for roaming scenarios across networks and geographies.


Consumer eSIM validation with Smartphone-based testing

Mobileum combines SITE and GlobalRoamer® for unbiased eSIM provisioning validation, enhanced by Smartphone Experience — our real-device testing solution using the latest iOS and Android smartphones. Features include:
  • RESTful-API
  • Keyword-driven
  • Automated PCAP Analysis
  • Simplified Business Process Automation

Optimize eSIM Testing with Real-Time Insights

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Key Benefits

Key Benefits

8

Operational Flexibility

Optimize resources with eSIM profile downloading and testing anywhere.

9

Worldwide Service Assurance

World’s largest ecosystem for domestic and roaming testing.

10

Customer Satisfaction

Validate services and detect issues before customer impact.

Product Spotlight

Product Spotlight

11

eSIM Multiplexing

Innovative location-independent eSIM testing. 

12

Time-to-Market

Faster technology validation and troubleshooting.

13

Optimized OPEX

Automated testing with improved resource management.

14

Enhanced Experience

Voice, messaging, data, and emergency services readiness.

Why Mobileum

  • Trusted Globally:

    Assuring service quality for 1,000+ CSPs worldwide

  • Full Network Visibility:

    From lab to live, ensure quality across every layer

  • Real-Time Assurance:

    Detect, resolve, and optimize before users notice

  • Smarter Testing at Scale:

    Automate validation across 5G, IoT, eSIM, and roaming

Success Story

Mobileum Case Study Consumer eSIM Testing

Successful Transition from Traditional SIM to eSIM Technology

The Challenge:

A Tier-1 European operator needed to manage diverse consumer eSIM profiles by testing QR-based profile downloads from the device perspective to ensure GSMA SGP.21/22 compliance, including roaming, and to validate service availability across multiple profile permutations.

The Solution:

Mobileum’s eSIM testing solution validates eSIM activation, service availability, roaming, and emergency access, while enabling root-cause troubleshooting and secure profile management.

Key Insights:

  • Test Coverage: 

    More eSIM profiles tested for better customer experience insight

  • Time to Market: 

    Faster validation and availability of new and pre-release profiles

  • Customer Responsiveness: 

    Quicker issue resolution with realistic active testing
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Additional Resources

Additional Resources

Start Delivering Better eSIM Experiences

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