Mobileum’s OTT Application Analytics empowers CSPs to monitor app performance, detect issues in real time, and optimize user experience across networks.
Mobileum’s OTT Application Analytics gives telecom operators a real-time, multi-dimensional view of popular communication apps like WhatsApp, Telegram, and Signal. It monitors voice and video call quality, usage behavior, and performance KPIs via intuitive dashboards. CSPs can proactively detect issues, analyze trends, and enhance service quality across app sessions.
As OTT communication apps become essential to everyday connectivity, ensuring optimal quality of experience (QoE) is critical. Mobileum’s solution helps operators increase subscriber satisfaction, reduce support costs, and minimize churn by delivering real-time, session-level analytics and actionable performance insights across the network.
App-specific monitoring
Dynamic dashboards with interactive map
Fast and precise troubleshooting
Multi-dimensional performance degradation and monitoringroot cause analysis
KPIs across devices, locations, and network elements
Benchmarks focused on current and past performances
30% quicker issue resolution time via app-specific and device metrics.
Boost loyalty with QoE transparency across most-used OTT channels.
Reduce complaint calls by 25% via subscriber-level root cause views.
WhatsApp coverage with voice/video KPIs.
Session-level call quality analysis.
Location, RAT, device, app filters.
Correlate network with user experience.
Assuring service quality for 1,000+ CSPs worldwide
From lab to live, ensure quality across every layer
Detect, resolve, and optimize before users notice
Automate validation across 5G, IoT, eSIM, and roaming
Fraudsters use SIM boxes and grey routes to bypass international call charges, causing significant revenue losses and damaging network trust. Mobileum’s AI-powered Bypass Fraud solution helps you take back control with real-time detection and automated protection.
