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In Testing, Assurance & Observability / Roaming Performance Assurance

Roaming Quality Testing: Optimize Roaming Experiences with Active, Global Assurance

Mobileum’s Roaming Quality Testing ensures seamless global connectivity and SLA compliance through active testing across voice, data, and messaging.

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Roaming Quality Testing
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Product Overview

What it is...

Global Roaming Quality Assurance

Mobileum’s Roaming Quality Testing is a GSMA-compliant solution that actively verifies the performance of voice, data, messaging, and video services across visited networks. It helps operators monitor end-to-end service delivery, detect issues before subscribers are impacted, and benchmark roaming experiences across technologies and partners.

and why it matters...

Deliver Superior Roaming Experiences

Poor roaming performance leads to churn, lost revenue, and reduced partner trust. Mobileum empowers operators to proactively test and resolve roaming issues, ensuring seamless connectivity, SLA compliance, and customer satisfaction across international networks.

Industry Challenges

Overcoming Roaming Quality Challenges with Active Testing

1
  • Inconsistent service across networks leads to user frustration and reduced usage
2
  • SLA breaches with roaming partners can damage business relationships
3
  • Travel eSIM adoption is rising, increasing competitive pressure
4
  • Manual testing is slow and incomplete
Key Product Features

Ensure End-to-End Roaming Quality with Automated Testing

  • Global testing network / worldwide coverage

  • Accessible anywhere via user-friendly WebUI

  • Real-time reporting and alarming

  • Availability of all mobile radio access technologies 2G, 3G, LTE, 5G, VoLTE

  • Covering all GSMA test cases and KPIs for all technologies

  • eSIM Multiplexing 

A Unique Approach for Roaming Excellence and Profit

  • Continuously assess carrier quality & SLAs
  • Validate 5G roaming accessibility
  • Adapt NSA-to-SA transitions
  • Manage tariffs effectively
  • Align VoLTE/VoNR QoE to revenue
  • IREG testing for cost-effective roaming partnerships
  • Benchmark operators, networks, services and technologies


Essential QoS Metrics for Informed Decision-Making

Some Key Performance Indicators (KPIs) generated by Mobileum's GlobalRoamer®:
  • Call Setup Success Rate (CSSR)
  • Call Drop Rate (CDR)
  • Mean Opinion Score (MOS)
  • SMS Success Ratio
  • Data Session Success Rate
  • Download Speed/Upload Speed
  • Latency 
  • Jitter

Transform Your Roamers’ Experience

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Key Benefits

Key Benefits

8

Superior Experience

Optimize performance and global connectivity to ensure customer loyalty.

9

Cost & Revenue Optimization

Identify SLA inefficiencies, prevent bill shock, negotiate better partner terms.

10

Competitive Edge & Compliance

Build trust by meeting international standards with real-time insights.

Product Spotlight

Product Spotlight

11

SLA Management

Tarif testing, partner management, improved brand and ROI.

12

Dashboards & AI Assistant

Simplified testing to detect, solve and predict roaming issues.

13

SIM Virtualization

Access to Mobileum’s (e)SIM library from operators around the world.

14

Seamless & Automated

Easily integrable automation with existing network testing tools.

Why Mobileum

  • Trusted Globally:

    Assuring service quality for 1,000+ CSPs worldwide

  • Full Network Visibility:

    From lab to live, ensure quality across every layer

  • Real-Time Assurance:

    Detect, resolve, and optimize before users notice

  • Smarter Testing at Scale:

    Automate validation across 5G, IoT, eSIM, and roaming

Drive Roaming Excellence with Proactive Testing

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