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In Testing, Assurance & Observability / Service Assurance Use Cases

Emergency Services Testing: Ensure Reliable, Compliant Response at All Times

Mobileum’s Emergency Services Testing ensures availability, accuracy, and regulatory compliance of emergency calls, eCall, and public alerts through real-time automation.

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Emergency Services Testing
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Product Overview

What it is...

Automated Emergency Testing

Mobileum’s Emergency Services Testing ensures uninterrupted access to emergency numbers, eCall, and public alert systems across 2G, 3G, LTE, 5G, and CSFB. It actively verifies call routing, establishment, location transmission, and network responsiveness in real time — enabling mobile operators to deliver life-critical services with confidence.

and why it matters...

Uninterrupted, Accurate, Compliant

Emergency calls must reach the right responders fast. Misrouted calls or inaccurate locations can delay lifesaving interventions. Mobileum’s active testing ensures correct routing, location data transmission, and end-to-end compliance with regulatory standards, helping telecom operators and authorities avoid failures and save lives.

Quick View: How It Works

Industry Challenges

Emergency Calls Can’t Fail

1
  • Misrouted or dropped emergency calls delay critical response times, risking lives and public safety
2
  • Inaccurate caller location data leads to misinformed dispatch decisions and compliance violations
3
  • Manual or fragmented testing processes create blind spots and fail to scale across network technologies and geographies
4
  • Non-compliance with regional regulations results in financial penalties, reputational damage, and loss of public trust
Key Product Features

Standard, Interactive & VoLTE Emergency Call Testing

  • Ensures VoLTE emergency call routing, availability, and localization compliance
  • Confirms the correct transmission of Tracking Area Code (TAC), Cell ID, and GPS location
  • Verifies direct voice connection to Public Safety Answering Points (PSAPs)
  • Reduces operational costs with automated testing, removing  the need to travel in country or abroad

eCall Testing

  • eCall compliancy: The automatic emergency call system for motor vehicles is required by the EU and a reference worldwide
  • Certifies that vehicle-initiated emergency calls perform accurate routing to emergency services
  • Verifies the transmission of the Minimum Set of Data (MSD)
  • Records incoming audio from PSAPs for compliance validation
  • Uses eCall-capable wireless modules to simulate In-Vehicle Systems (IVS) for comprehensive testing
  • Supports NG eCall over LTE or 5G 

Public Warning System (PWS) & Cell Broadcast Service (CBS) Testing

  • Validates correct transmission of Public Warning System (PWS) messages over CBS
  • Ensures compliance with regulatory frameworks such as FCC, CE, and GSMA guidelines
  • Automates CBS message verification by validating predefined keywords or partial strings
  • Seamlessly integrates with Mobileum’s Automation Framework for real-time alert validation

Deliver Uncompromising Emergency Services

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Key Benefits

Key Benefits

8

Experience Validation

Emergency services are critical and may save lives.

9

Enhanced Cost-Efficiency

Automated testing detects issues before they can have a regulatory impact, reduces resolution time and cuts OpEX.

10

Enhanced Proven Compliance

Trusted by top-tier operators for regulatory assurance.

Product Spotlight

Product Spotlight

11

Real-Time Alarms

Accurate insights and comprehensive, easy-to-use reports.

12

Enhanced Cost-Efficiency

Automated testing cuts OpEx and reduces issue resolution time.

13

Precise Troubleshooting

Cost-Effective, Timely, Error-Free Fault Detection.

14

Extensive Coverage

Domestic and international service validation.

Why Mobileum

  • Trusted Globally:

    Assuring service quality for 1,000+ CSPs worldwide

  • Full Network Visibility:

    From lab to live, ensure quality across every layer

  • Real-Time Assurance:

    Detect, resolve, and optimize before users notice

  • Smarter Testing at Scale:

    Automate validation across 5G, IoT, eSIM, and roaming

Additional Resources

Additional Resources

Secure Public Trust with Proactive Emergency Testing

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