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In Roaming Management / Quality & Experience

Roaming Experience Management: Excel in Roaming Experience with Advanced Roaming Analytics

Maximize roaming performance with Mobileum’s Roaming DNA — leverage deep network analytics to drive insights, reduce churn, and improve experience.

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Roaming Experience Management
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Product Overview

What it is...

Real-Time Roaming Intelligence

Mobileum's Roaming DNA is a high-performance analytics solution that provides complete visibility into roaming service usage and quality of experience (QoE). It enables real-time diagnostics, detailed usage scoring, partner performance benchmarking, and tailored insights for VIP and high-ARPU subscribers.

and why it matters...

Drive Roaming Growth

Operators can simplify roaming management by replacing fragmented analytics tools with a unified platform that improves customer retention and partner engagement. By analyzing trillions of metadata records, Roaming DNA helps reduce churn, optimize service quality, and strengthen roaming profitability.

Quick View: How It Works

Industry Challenges

Overcome Visibility Gaps in Roaming Operations

250622 mobileum inconsistent partner quality
  • Inconsistent partner quality leads to customer complaints and untracked service degradation across roaming corridors.
250622 mobileum long mean time to resolution
  • Long mean-time-to-resolution (MTTR) for roaming issues negatively impacts subscriber satisfaction and brand perception.
250622 mobileum fragmented analytics tools
  • Fragmented analytics tools make it difficult to gain a unified view of roaming experience, delaying decision-making.
250622 mobileum limited insight into VIP
  • Limited insight into VIP and high-ARPU roamers hinders proactive care and increases churn risk among strategic segments.
Key Product Features

Granular & Multi-Dimensional Insights

  • Subscriber-level analytics for every roaming session
  • Usage patterns, experience scoring, and troubleshooting views
  • Query and resolve customer issues efficiently
  • Personalized insights for VIP and high-ARPU segments

Deep Roamer Visibility for Data-driven Actions

  • Network-Level Intelligence:
     Optimize partner steering and reduce costs with full-quality visibility and efficient troubleshooting.
  • Customer-Level Insights:
     Enhance care with personalized analytics, fast issue resolution, and VIP segment targeting.
  • A wide range of roaming use cases:
    Troubleshoot, monitor, retain roamers, support VIPs, and empower care with BI.

All-in-One Roaming Performance Suite

  • Roaming: QoS/QoE insights by country
  • xAnalyser: Control plane fault isolation
  • Tracing: Packet-level event analysis
  • Alerts: Real-time network degradation alarms
  • Explorer: KPI visualization and reporting
  • Subscriber: Per-roamer usage and experience

Uncover Roaming Insights that Drive Results

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Key Benefits

Key Benefits

250622 mobileum higher retention

Higher Retention

Prevent roamer churn through early detection and VIP alerts.

250622 mobileum operational agility

Operational Agility

Fast identification and resolution of customer impacting issues.

250622 mobileum cost efficiency

Cost-Efficiency

Improved operational efficiency, lower costs and better service quality.

Product Spotlight

Product Spotlight

250622 mobileum scalable engine

Scalable Engine

Optimized for high performance & low hardware footprint.

250622 mobileum instant intelligence

Instant Intelligence

Sub-second insights from live network traffic.

250622 mobileum 360 analytics

360° Analytics

Network, commercial, and marketing use case support.

250622 mobileum cloud ready

Cloud-Ready

Supports VNF, CNF, and bare metal environments.

Why Mobileum

  • Global Leader:

    Trusted by 1,000+ operators across 190+ countries

  • Built for Roaming:

    One platform for analytics, steering, and assurance

  • Smarter Roaming Decisions:

    AI detects fraud, optimizes traffic, and enhances QoE

  • Future-Ready Roaming:

    Supports 5G, VoLTE, eSIM, IoT, and beyond

Additional Resources

Additional Resources

Unlock the Power of Your Roaming Network Data

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