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In Risk Management / Fraud Management

Scam Intelligence Defense: Stop Scams From the Inside Out

Go beyond traditional scam blocking. Turn scam interactions into actionable intelligence with conversational AI that engages scammers, uncovers their tactics and infrastructure, and helps CSPs disrupt attacks before they reach more customers.

Delivered by Mobileum, powered by Apate.ai.

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Scam Intelligence Defense
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Overview

What it is...

AI-Powered Scam Intelligence Built for Telcos

Scam Intelligence Defense combines Mobileum's telecom intelligence with Apate's conversational AI agents to help CSPs investigate and disrupt scam operations.

AI agents engage scammers directly across voice and digital channels, turning live interactions into actionable intelligence on scam tactics, payment details, malicious URLs, phone numbers, infrastructure, and emerging threats.

and why it matters...

Move From Scam Blocking to Active Disruption

Blocking a suspicious call or message can protect a customer from one interaction, but it does little to expose the operation behind it.

Scam Intelligence Defense turns suspicious traffic into an intelligence gathering opportunity. By engaging scammers directly, CSPs can uncover how attacks operate, identify emerging tactics, and use real-time intelligence to strengthen defenses and help disrupt future attacks.

Industry Challenges

Traditional Scam Defenses Stop Interactions, Not Operations

1

Scams Are Becoming More Sophisticated
Scammers increasingly use automation and AI to operate at scale and rapidly change their scripts, identities, tactics, and infrastructure.

1

Blocking Provides Limited Intelligence
Blocking suspicious traffic may stop an individual interaction, but it reveals little about the criminal infrastructure, accounts, tactics, and people behind the scam.

1

Scam Intelligence Arrives Too Late
Fraud teams need timely intelligence while campaigns are still active. Delayed insights make it harder to investigate emerging threats and prevent scammers from targeting more customers.

Solution Overview

Engage Scammers. Extract Intelligence. Disrupt Attacks.

  • Engage
    Humanlike conversational AI agents interact directly with scammers, simulating realistic conversations while keeping fraudsters away from real customers.
  • Extract
    Each interaction can reveal valuable intelligence about the scam, including payment accounts, crypto wallets, phone numbers, malicious URLs, scam scripts, impersonated brands, and emerging scam techniques.
  • Disrupt
    The intelligence gathered from scam interactions helps fraud teams investigate threats, strengthen defenses, and make it harder for scam operations to reach their next victims.
4
Key Features
5

Conversational AI Scammer Engagement

  • Engage scammers with humanlike autonomous AI agents
  • Redirect suspicious interactions away from real customers
  • Support engagement across voice and digital channels

Real-Time Scam Intelligence

  • Extract bank and mule accounts, crypto wallets, phone numbers, and payment information
  • Identify malicious URLs, phishing links, and impersonated brands
  • Uncover scam scripts, tactics, and emerging typologies
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Intelligence-Driven Scam Disruption

  • Give fraud teams additional context for investigations
  • Identify infrastructure and indicators associated with scam campaigns
  • Use intelligence from live interactions to strengthen future defenses
Key Benefits

Key Benefits

250523 mobileum bypass fraud 5 protect revenue

Protect Customers

Keep scammers engaged with AI agents instead of real customers, reducing subscriber exposure to scam interactions.

250523 mobileum bypass fraud 5 protect revenue

Strengthen Intelligence

Gain actionable intelligence directly from scam conversations to better understand emerging threats and criminal operations.

250523 mobileum bypass fraud 5 protect revenue

Disrupt Scams

Use timely intelligence to investigate campaigns, strengthen defenses, and make it harder for scammers to reach more victims.

Scam Defense in Action

AI Agents Fighting Scammers at Scale

9.3M

autonomous conversations with threat actors

$33M*

avoided scam losses

17 Years

of scammer time wasted

Results reported by Apate.ai.

Turn Scam Traffic into an Intelligence Advantage

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