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In Testing, Assurance & Observability / Active Benchmarking & Auditing

Roaming Benchmarking: Improve Roaming SLAs with Benchmarking Insights

Mobileum’s Roaming Benchmarking, powered by GlobalRoamer®, delivers actionable insights to improve roaming quality, SLA compliance, and partner performance.

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Roaming Benchmarking
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Product Overview

What it is...

Global Roaming Performance Insights

Mobileum’s Roaming Benchmarking solution leverages GlobalRoamer® — the world’s largest active testing network — to evaluate roaming quality across 98% of global networks. It enables telecom operators to benchmark outbound, inbound, and city-level roaming experiences, ensuring service excellence and compliance with GSMA IR.81 standards. Gain visibility into voice, data, messaging, and IoT roaming KPIs across partner networks, and compare against industry benchmarks to drive informed decisions.

and why it matters...

Ensure Quality, Compliance, and Revenue

Operators face growing pressure to deliver seamless roaming and meet strict SLA targets. With continuous benchmarking, Mobileum enables early issue detection, better steering strategies, and partner performance optimization. This proactive approach reduces dropped sessions, boosts customer satisfaction, and enhances revenue through more accurate interconnection agreements and SLA compliance.

Industry Challenges

Overcome Roaming Quality Gaps

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  • Operators struggle to measure roaming performance across visited networks, leading to poor SLA adherence and partner disputes
2
  • Without real-time performance data, network steering strategies are reactive, causing suboptimal quality and customer dissatisfaction
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  • Meeting GSMA IR.81 standards and partner SLAs is difficult without continuous benchmarking across diverse geographies
4
  • Roaming issues like dropped sessions, slow data rates, and misconfigured routing often go unnoticed, resulting in churn and revenue leakage
Key Product Features

Service Benchmarking

  • Measure the quality of roaming services across multiple operators
  • Assess voice, data, messaging, and IoT roaming performance
  • Compare key KPIs, such as call setup time, data throughput, and latency
  • Ensure QoS and optimize service delivery

Technology Benchmarking

  • Evaluate 4G, 5G, VoLTE, and IoT roaming readiness
  • Validate network interoperability and performance under different configurations
  • Ensure compliance with GSMA IR.81 standards and industry benchmarks
  • Benchmarking of new technology rollouts such as 5G NSA/SA


Operator Benchmarking

  • Compare inbound and outbound roaming experience across competitor networks.
  • Detailed insights into location update delays, call drop rates, and steering effectiveness.
  • Identify competitive advantages and weaknesses in global roaming services.
  • Optimize network selection strategies and partner negotiations.

Enhance Your Roaming Strategy with Benchmarking Insights

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Key Benefits

Key Benefits

9

Competitive Quality

Detect and resolve performance issues before they impact subscribers.

10

Optimized Agreements

Leverage benchmarking insights to enhance partnerships and SLAs.

11

Competitive Market Positioning

Compare performance with competitors to improve service delivery.

Product Spotlight

Product Spotlight

12

Global Coverage

Benchmark roaming performance across 98% of global networks.

13

Real-Time Monitoring

Ensure QoS compliance with automated performance tracking.

14

Steering Optimization

Improve subscriber experience with optimized network selection.

15

Advanced Roaming Insights

Use AI-powered assistant to generate competitive benchmarking.

Why Mobileum

  • Trusted Globally:

    Assuring service quality for 1,000+ CSPs worldwide

  • Full Network Visibility:

    From lab to live, ensure quality across every layer

  • Real-Time Assurance:

    Detect, resolve, and optimize before users notice

  • Smarter Testing at Scale:

    Automate validation across 5G, IoT, eSIM, and roaming

Additional Resources

Additional Resources

Make Smarter Roaming Decisions with Real-Time Benchmarking

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