
Subscriber Churn Prevention
Reduce subscriber churn and increase retention with Mobileum’s Churn Prevention. Use AI-powered insights to predict churn risk and drive timely, targeted actions that protect your revenue.
Improve voice quality and reduce churn with Mobileum’s VoLTE Analytics. Gain real-time network insights to enhance call performance and customer experience.
Mobileum’s VoLTE Analytics provides CSPs with real-time visibility into voice quality, using control plane data and VoLTE-specific KPIs to pinpoint issues from cell to subscriber level. Through intuitive dashboards and location-based overlays, operators can track metrics like MOS, jitter, and packet loss to rapidly detect anomalies, enhance performance, and ensure service continuity.
As CSPs migrate to LTE and 5G, maintaining high-quality voice services is critical to user satisfaction and retention. VoLTE Analytics empowers operators to detect degradation early, reduce voice-related complaints, and deliver consistent call quality across evolving networks. With proactive monitoring and instant alerting, teams can minimize churn and optimize SLA compliance.
Quantify voice experience and identify quality degradation with standardized, subscriber-level accuracy:
MOS calculated using ITU-T G.107.1 Wideband E-Model
Ratings from “Excellent” to “Bad” with codec-specific weighting
Drillable time charts with visual thresholds
Pinpoint underperforming nodes and optimize traffic policy.
Sustain voice quality and reduce user churn from dropped/muffled calls.
Improve time-to-resolution and reduce voice service tickets by up to 35%.
Assuring service quality for 1,000+ CSPs worldwide
From lab to live, ensure quality across every layer
Detect, resolve, and optimize before users notice
Automate validation across 5G, IoT, eSIM, and roaming
Reduce subscriber churn and increase retention with Mobileum’s Churn Prevention. Use AI-powered insights to predict churn risk and drive timely, targeted actions that protect your revenue.
Protect your revenue and service quality from the start. Mobileum’s proactive testing runs simulated calls and transactions before launch to ensure services are properly enabled and charging accurately—so you can detect issues before they impact your bottom line.
Telecom operators face challenges in bad debt recovery, inefficient collection processes, and regulatory compliance. Mobileum’s Collections Assurance leverages advanced data analytics and automation to audit and monitor collections execution, providing insights into performance gaps and compliance risks.