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In Risk Management / Business Assurance

Collections Assurance: Recover Revenue Faster and Strengthen Compliance

Telecom operators face challenges in bad debt recovery, inefficient collection processes, and regulatory compliance. Mobileum’s Collections Assurance leverages advanced data analytics and automation to audit and monitor collections execution, providing insights into performance gaps and compliance risks.

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Collections Assurance
Product Overview

What it is...

Data-Driven Collections Optimization

Mobileum’s Collections Assurance streamlines and audits revenue collection processes by detecting late or missed payments, identifying high-risk customers, and ensuring compliance with financial regulations. By leveraging advanced analytics and automation, it optimizes collection strategies, reduces revenue leakage, and enhances operational efficiency to maximize timely and accurate revenue recovery.

and why it matters...

Accelerate Revenue Recovery

Inefficient collections processes lead to revenue loss, regulatory risks, and increased customer churn. Mobileum’s solution helps telecom operators improve collection success rates, reduce operational costs, and enhance customer engagement by providing real-time insights and predictive risk analysis, ensuring a proactive approach to debt recovery and financial compliance.

Industry Challenges

Overcoming Revenue Collection Challenges with Automation


Uncollected payments account for telecom revenue loss
  • Uncollected payments account for up to 3% of telecom revenue loss annually
250520 mobileum collections assurance telecom operators fines
  • Telecom operators face fines averaging $2 million per year due to non-compliance
250520 mobileum collections assurance 3 high churn rates
  • Poorly managed collections processes contribute to up to 20% higher churn rates
250520 mobileum collections assurance 4 payment delay
  • Manual collections processes increase operating costs by 30% and delay payments
RAID at the Core

An Integral Part of the RAID Integrated Risk Management Suite

Seamless Collections Assurance with RAID

  • Runs on RAID Risk Management:

    Ensures risk detection and mitigation through the RAID Risk Library

  • Unified Risk Control:

    Correlates risk monitoring intersections and compliance across different risk threats

  • Automated Risk Updates:

    Regular updates to the risk catalog align with evolving threats and regulations

  • Real-Time Intelligence:

    Enhances fraud detection, compliance, and risk mitigation with AI-driven automation


Features & Functionality
mobileum collections assurance intelligent service usage auditing

Predictive Payment Risk Analysis

  • Uses behavioral modeling to predict payment delinquency
  • Identifies at-risk customers and triggers targeted recovery actions
  • Reduces bad debt exposure with proactive mitigation strategies

Automated Revenue Recovery Workflows

  • Smart automation optimizes collections based on customer profiles
  • Enhances engagement with personalized payment plans and notifications
  • Reduces manual intervention, lowering operational costs by up to 30%
mobileum predictive revenue protection
mobileum comprehensive regulatory compliance

Regulatory Compliance & Audit Assurance

  • Automated financial reporting ensures compliance with telecom and financial regulations
  • Aligns collections processes with audit-ready risk management frameworks
  • Reduces compliance costs and risk of regulatory penalties

Maximize Revenue Recovery with Automation and Analytics 

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Key Benefits

Key Benefits

250520 mobileum collections assurance 5 maximize revenue recovery

Maximize Revenue Recovery

Predict and prevent revenue leakage with proactive debt recovery.

250520 mobileum collections assurance 6 reduce operating costs

Reduce Operating Costs

Automate collections workflows to cut manual effort and expenses.

250520 mobileum collections assurance 7 ensure regulatory compliance

Ensure Regulatory Compliance

Maintain audit-ready compliance with automated financial controls.

Product Spotlight

Product Spotlight

250520 mobileum collections assurance 8 real time payment behavior monitoring

Real-Time Payment Behavior Monitoring

Detect high-risk customers and prevent revenue leakage.

250520 mobileum collections assurance 9 dynamic debt recovery strategies

Dynamic Debt Recovery Strategies

Automates recovery based on customer risk scoring.

250520 mobileum collections assurance 10 seamless platform integration

Seamless Platform Integration

Connects with existing billing, CRM, and OSS/BSS systems.

250520 mobileum collections assurance 11 advanced reporting and compliance controls

Advanced Reporting & Compliance Controls

Automates regulatory reporting and internal audits.

Why Mobileum

  • Global Leader:

    Trusted by 1,000+ operators worldwide

  • Unmatched Expertise:

    Proven expertise in telecom risk management and revenue assurance

  • AI-powered automation:

    AI-powered automation for risk and revenue assurance

  • Seamless integration:

    Seamless integration with existing telecom infrastructure

Streamline Collections & Boost Revenue

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