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18 May, 2022

Mobile World Live Webinar: Leverage Deep Network Analytics to Deliver Customer Experience Excellence

Watch the Highlights

In this webinar you will learn: 1. How Deep Network Analytics can help telcos to improve Network and Customer Experience How edge computing and 5G come together to ensure network security and deliver the promised quality of service 2. How to best assess service quality and validate that your network planning and optimisation initiatives ensure consistent delivery of expected video QoE 3. How to achieve higher campaigns ROI by better matching leads and propositions for up-selling and cross-selling opportunities and monetising your data to increase your external revenue streams

Speakers

  • Petros Ntousis

    Petros Ntousis

    Product Manager

    Mobileum

    As Technical Product Manager at Mobileum, Petros manages a portfolio of solutions targeting to advanced analytics on Engagement and Experience of services provided by communications service providers. He has 12 years of professional experience in the telecommunications industry, dealing with state-of-the-art wireless technologies such as 5G SA, 5G Edge & IoT. Through these years, Petros has been involved in network design solutions, performance assessment, management of services and product development for operators in North-Central Europe. 

    LinkedIn
  • Elena Gioti

    Elena Gioti

    Director, Product Planning & Development

    Mobileum

    Elena Gioti is the Director of Product Planning & Development in Mobileum’s Experience and Engagement PCC. Beyond managing the new features’ development process, she is also the product owner of two Machine Learning (ML) based Solutions; Video Streaming Analytics (VSA) and Subscriber Churn Prediction (SCP). Working closely with a team of top-notch Engineers, she is passionate about designing Solutions that help Telcos address their biggest challenges.

    LinkedIn
  • Marietta Mikrouli

    Marietta Mikrouli

    Product Manager

    Mobileum

    Marietta is a Product Manager for Mobileum’s Engagement and Experience PCC in Athens, focusing on Customer Engagement and Digital Monetization software solutions. Marietta brings years of managerial and hands-on experience in telecommunications. At Mobileum, she leads cross-functional engineering teams to deliver solutions that help Telcos drive marketing initiatives and improve customer care operations in the digital era.

    LinkedIn